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Position

Director Global AM Operations

Berlin

Remerge is a fast-growing mobile advertising scaleup that has become the no.1 app retargeting company over the last 6 years with offices spanning Berlin, San Francisco, New York, Singapore, Beijing, Seoul and Tokyo. Our mission is to help app developers maximize user engagement and in-app revenues by providing the world's most scalable and efficient app retargeting platform. Remerge enables app developers to re-engage up to 3.3 million users per second across 1 million apps globally in order to increase retention and boost user lifetime value. Remerge works with the world's top-grossing app developers from all major verticals such as Wish, AirBnb, Electronic Arts, Spotify, and GrubHub. 

We are proud of the product we’ve built and the impact it has on other people’s businesses and lives. We like to be surrounded by people who push for growth opportunities and are open to trying out something new. We love data, designing for the user and anything that helps drive intelligent decisions.

Job Mission

You will improve our AM service quality and customer satisfaction by owning the AM onboarding, training process and infrastructure. You will also Improve AM efficiency by building out our knowledge hub, streamlining relevant documentation and processes. 

Job responsibilities 

  • Align and continuously improve AM job descriptions globally
  • Standardize and optimize the AM recruiting process in terms of interview questions, recruiting flow, and work samples for all regions
  • Consult regional hiring managers throughout the AM interview process, participating in interviews and reviewing work samples
  • Determine the body of knowledge for the AM position and support our L&D team with the creation of Lessonly knowledge as well as onboarding and continuous training
  • Identify growth potential for each AM by participating in customer calls, screening Chorus calls and Lessonly test results
  • Streamline and organize documentation in Confluence for the Global AM team and support regional managers on how to leverage AM global resources
  • Plan and lead global AM meetings for knowledge transfer purposes 
  • Standardize how AM are using internal tools to manage their workload (i.e. Salesforce, Troops, Yesware). Create documentation together with CRM team and collaborate on planning training sessions with the global teams
  • Be the go-to-person for all AMs globally, by participating at regional offsites, team activities and outings

Job requirements 

  • 5-7 years of experience in programmatic advertising, mobile app marketing, User Acquisition or In-App Growth Marketing
  • Experience working in Retargeting is a plus
  • Track record at managing AM teams in the past with success at creating processes that improve productivity
  • You enjoy working collaboratively across multiple teams and multiple regions
  • Experience working with global teams
  • You are able to solve complex problems that affect multiple sides of the business

Our Promise

  • Direct Impact: accelerate your career in a fast-paced environment with a high degree of responsibility.
  • Competitive Remuneration: enjoy top package including stock option awards in a profitable company.
  • Flexible Schedule: benefit from work from home days and flexible holidays.
  • Office Exchange: travel to our global offices for short term assignments.
  • Team Events: celebrate achievements and live the team offsites next to an amazing team.

Remerge is an Equal Opportunity Employer: all qualified applicants are considered for positions regardless of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, veteran status or disability. We're looking forward to your application!