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Position

Solution Engineer(f/m/x) APAC

Berlin

Based or work remotely in Germany, Poland, Unite Kingdom, Japan, South Korea or Singapore

Remerge is a fast-growing App advertising scale-up that has become the no.1 app retargeting company over the last 8 years with offices spanning Berlin, San Francisco, New York, Singapore and Tokyo.

Our mission is to help app developers maximize user engagement and in-app revenues by providing the world's most scalable and efficient app retargeting platform. Remerge enables app developers to re-engage up to 2 million users per second across 500,000 apps globally in order to increase retention and boost user lifetime value. Remerge works with the world's top grossing app developers from all major verticals such as Wish, Airbnb, Spotify, JollyChic and Grab.

We are proud of the product we’ve built and the impact it has on other people’s businesses and lives. We like to be surrounded by people who push for growth opportunities and are open to trying out something new. We love data, designing for the user, and anything that helps drive intelligent decisions.

About your role

Solution Engineering at Remerge is a global team operating across many regions that provides technical solutions to clients, partners, and many of our internal teams in San Francisco, New York, Berlin, Singapore, Beijing, Seoul, and Tokyo.

As a (Senior) Solution Engineer in Team Advertiser Support APAC, you'll take part in our expansion plan, becoming the second local Engineer in the APAC Region. Your main goal is to provide the most efficient, effective and scalable technical solutions to our clients in the APAC Region.

  • Maintain a deep understanding of the remerge product from a technical perspective
  • Solve problems for clients using a variety of analytical and technical tools including developing innovative solutions, troubleshooting code, querying databases, and analyzing results
  • Reproducing and clarifying issues within a highly complex technical context
  • Liaising with our Tech team to ensure that software quality is improving based on analysis of issues logged by clients and our operational team
  • Collaborate and strategize with Account Managers on the most effective way to move customers through their agile journey
  • Provide pre-sales support in consultations and/or product capability assessments with prospects

What you'll bring along

Ideal:

  • You have around 2 years of technical support or development experience
  • You’re passionate about programming, and have skills in different technologies
  • You have extensive experience and want to pursue a career in the AdTech Industry
  • You have an excellent command of English and good communication skills both in-person and remotely, bonus point of knowledge of any additional Asian language proficiency in Remerge's APAC region (Japanese, Korean, Simplified/Traditional Chinese)
  • You have certain knowledge of some of the following: Real-Time Bidding, Deep-linking, Ruby Development, REST, Spark,  Elastic Search, Kibana, API development

Essential:

  • You are proactive, and enjoyed working with autonomy with independency
  • You thrive on technical challenges and takes pride in solving them
  • You have strong analytical skills and thrive on solving technical challenges
  • Capable of developing processes, procedures documentation, and training users in complex topics
  • Ability to deliver short term results while investing in long term strategic solutions

Our promise 

  • Unlimited vacation days - for real. We give you the freedom to figure out the most productive work-life balance for you
  • Personal learning budget and conference attendance scholarship 
  • A truly modern place to work: work from home, from our brand new offices or remotely - your work environment is yours to design.
  • End of the year team bonus determined by company performance
  • STA program: travel to our offices around the globe for a short term assignment for up to a month each year 
  • Comfortable work setup - laptop, screen(s), standing desk etc. A budget to upgrade your home office setup the way you need it
  • Company events, offsites and parties

 

Remerge is an Equal Opportunity Employer that is committed to diversity and inclusion in the workplace: all applicants are considered for positions without regard of race, ethnic origin, gender, age, religion or belief, marital status, gender identification, sexual orientation, veteran status or disability. We're looking forward to your application!