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MWC 2019 Key Topics: 5G, Women in Tech, and User Experience

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MWC 2019 Key Topics: 5G, Women in Tech, and User Experience

Sun, sea, sand, and massive gathering of Mobile Industry professionals from across the globe - what's not to love about MWC? Here's our run down of this year's conference, complete with tips and tricks on the hottest Mobile topics of 2019.

Monday

We kicked off our MWC in style, bouncing into the conference clutching coffees and sunglasses and feeling invincible. A quick whip around the App Hall revealed some awesome booths, including Apps Flyer's Mobile Jungle and Adjust's awesome light installation. Kudos.

Key Topic: 5G and Robotics

For years we've been seeing the slogan "5G is coming", but at this year's MWC some companies - such as Qualcomm - were brave enough to declare "5G is here". Of course, with carriers still scrambling to upgrade their networks, we still have a long way to go before 5G arrives in the hands of the consumer. But this year's conference did provide some interesting insights into what the mobile landscape will look like when it does arrive.

The prevalence of personal robots, for one thing, was particularly notable. The exhibition space of Cloudminds was constantly packed with people clamouring to get a look at their robots, who can perform manual tasks such as threading a needle. Their slogan - "The Killer Application" was a little alarming when paired with a robot wielding a sharp instrument. Consumers might feel more comfortable with friendly robot Temi who, I was relieved to learn, doesn't have any hands.

Temi is essentially a 10 inch tablet mounted on a movable body that can follow you around the house (think personal Pikachu), avoiding obstacles and answering your requests such as "Play music!" or "Order Pizza!"

Key Consideration for App Marketers

As personal robots grow more sophisticated, hands-free operation and voice automation will become more prevalent. It's crucial that apps adapt to this changing nature of usage and incorporate AI that can engage hands-free users.

Evening Highlight

Once again, we collaborated with a group of top industry players to throw a huge bash on Monday night. This year's theme was MANGA and attendees were greeted by a host of fantastic creatures, from fur-faced felines to baton-twirling harajuku girls. Thank you to everyone who came down and partied with us and to our wonderful co-hosts Appsflyer, Urban Airship, Inmobi, mParticle, and App Annie for making it such a special night!

Tuesday

Feeling a little less fresh, we hauled ourselves to the conference with sunglasses firmly on. Luckily a trip to our friends over at Glispa was enough to get us feeling perky again. We sat down with Johana and Mayuri from Marketing and chatted about the notable absence of "Booth Babes" at this year's conference, which brings us to our next key topic:

Key Topic: Women in Tech

MWC does not have a great reputation for gender diversity. Last year was 24% female - a 1% increase on the year before. Women's absence from these events makes it easier for companies to ignore their needs when designing products and applications.

The average smart phone is 5.5 inches long, which is too large for most women’s hands. Writing on her experience MWC 2019, BBC journalist Zoe Kleinman recalled a networking event at which she discussed this year’s trend for folding phones with the owner of a mobile phone company:

"I said I would prefer one that folded out to be the size my existing phone is now. He asked me why on Earth that was the case, so I showed him how awkwardly it fits into the pockets of my jeans. And he was absolutely astonished. His fitted just fine, he said - he'd never even thought about it."

Key consideration for App Marketers

Inclusivity isn’t just a buzzword, it makes basic business sense. Women spend more time on their smartphones than men (8% more on average) and are dominating more traditionally male verticals - women now make up 45% of mobile gamers. When you make a conscious effort to design with them in mind, you can broaden your appeal and boost in-app engagement and spend.

Evening Highlight

We spent Tuesday evening in the glamorous art deco surroundings of the Feroz club, at the MoPub MWC Party. We shucked oysters, licked up caviar, and drank one too many glasses of crisp white wine with industry folk who had great insights and even better dance moves.

Wednesday

On Wednesday morning, we went along to mParticle's Demystifying Customer Data Platforms Breakfast Event. We were in urgent need of some revitalisation after two days of meetings and networking parties and eating a pastry on a balcony overlooking the Barcelona marina did just the trick.

Glovo's Marc Pelejà spoke eloquently about how CDPs relieve pressure from tech teams by enabling app marketers to deploy integrations themselves.

Key Topic: Customer Experience

Speakers at the mParticle event also touched one of this year's hot topics - Customer Experience. Developing a good customer experience strategy is becoming more important for marketers - there are now more touch points than ever before, yet the user's expectations are rising rapidly.

A seamless experience is no longer a nice-to-have, it's now an absolute necessity. As mParticle's Tim Norris emphasized, if an app fails to lead users seamlessly through the purchase funnel, they will simply abandon their cart and open up one of the myriad alternative apps instead.

Key Consideration for App Marketers

When it comes to providing a seamless user experience, Deep Links are key. These links direct users to specific pages within your app, therefore providing more context to the user. By ensuring that your ads link to the purchase page of the product shown, you can provide a fluid experience that leads to increased conversions.

Evening Highlight

On Wednesday we mingled under the vaulted ceilings of Room39 at Mobile Loves You, an exclusive event hosted by Adjust and Google. There were enough delicious craft beers to satisfy even the hippest of hipsters and some incredible tuna tartar nibbles to soak it all up. We came out loving Mobile just as much as it loves us.

That's a wrap folks. Thank you to everyone who met with us, danced with us, shared insights with us, and raised a glass with us. We'll see you all again next year.

P.S: Have a look at our LinkedIn and Facebook pages for more videos and photos!

Event photos
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Retargeting lexicon
Programmatic Advertising

The automated process of buying and selling advertising space through digital platforms.

View-Through Attribution
view-through-attribution

Refer to: Attribution Methodology

Uplift Test
uplift-test

A randomized control trial test conducted by Remerge to measure the incremental impact of one or more campaigns.

See also: Randomized Controlled Trial

Uplift Report
uplift-report

A report by Remerge showing the results of an uplift test. It presents the incremental revenue generated, on top of organic and other marketing-driven conversions. Also contains observed values such as ad spend, group sizes, amount of conversions, converters, and revenues per group, plus other metrics.

SKAdNetwork
skadnetwork

Stands for Store Kit Advertising Network. Apple’s measurement framework for tracking mobile attribution. Introduced in 2018 and widely implemented in 2020 with the iOS 14.5 update.

Segment
segment

A group of users with common attributes such as location, demographics, activity level, value or amount of purchases, and how recently they last opened a specific app.

Retention Rate
retention-rate

The share of users active in the app within certain time frames after install, reengagement, or other events.

Retargeting
retargeting

A type of marketing channel used by an app owner to engage with their existing users through other channels within the same device. Usually, the aim is to encourage users to complete a particular task e.g. completing a purchase, buying in-game currency, placing a first order. The conventional way of retargeting relies on user IDs, such as AAID and IDFA.

Reshuffle
reshuffle

Reshuffle indicates the randomization and marking of users when they were once part of a test or control group.

In incrementality measurement, reshuffling the group assignment for a specific application fights aggregated bias over time where one group doesn't see any ads while the other group is constantly exposed to them.

Reshuffling is relevant in cases where a test has been running for a long time and/or in campaigns the experience more extensive changes to the campaign setups, segmentation, or creative strategy.

Real-Time Bidding (RTB)
real-time-bidding-rtb

The process by which individual ad placements are bought and sold via programmatic auctions that happen instantaneously. With real-time bidding, ad buyers bid on an ad space, which, if the auction is won, instantly displays the buyer's ad. This lets demand-side players such as advertisers or DSPs optimize the purchase of ad placements from multiple sources.

Randomised Controlled Trial (RCT)
randomised-controlled-trial-rct

A method that randomly separates a specific population into two groups that are as similar to each other as possible, namely the test group and control group.

further reading
Queries Per Second (QPS)
queries-per-second-qps

The number of ad placements a DSP is able to process in order to determine on how to bid on them.

Publisher
publisher

Within the sphere of app marketing, a publisher is an App Developer that gets paid for placing ads within their app. For example, an advertiser wants to reach their users via App Y, so they pay App Y to display their ads.

further reading
Public Service Announcement Ad (PSA Ads)
public-service-announcement-ad-psa-ads

An incrementality testing methodology where devices in the control group are shown PSA ads, like donation drives or road safety reminders. By serving real ads, information on the devices within the control group that would have been exposed can be obtained. Unexposed devices are excluded from the measurement to reduce noise.

Probabilistic Attribution
probabilistic-attribution

Refer to: Attribution Methodology

Organic Behavior
organic-behavior

A user’s behavior not directly attributable to specific marketing efforts.

Multi-Touch Attribution
multi-touch-attribution

Refer to: Attribution Methodology

Mobile Measurement Partner (MMP)
mobile-measurement-partner-mmp

Within the sphere of app marketing, MMPs are a service provider that specializes in measuring activities that are happening within and leading to the app. An app publisher may incorporate an MMP into their app to track activity and events e.g. time spent on a certain screen, sources of incoming traffic, app opening frequencies etc.

Lifetime Value (LTV)
lifetime-value-ltv

The amount of revenue generated by the user for the App Developer during the entire duration of the relationship with the user, beginning with the app install.

Last-Click Attribution
last-click-attribution

Refer to: Attribution Methodology

Key Performance Indicator (KPI)
key-performance-indicator-kpi

The key metrics used to assess the effectiveness of an effort in achieving its objective. In programmatic advertising, the common types of performance indicators depend on the goals and nature of each campaign. These can include ROAS, cost per action, and retention rate.

Intent-to-Treat (ITT)
intent-to-treat-itt

An incrementality testing methodology where no ads from the campaign are shown to devices within the control group. Also known as a ‘holdout test’. Cost-free and easy to implement, but with a relatively high level of noise.

This method compares the behavior of all users in both groups. In the test group, this includes both exposed and unexposed users

Incrementality
incrementality

A method of measuring the impact of a specific activity, on top of organic and other activity.

Incremental Revenue (iRevenue)
incremental-revenue-irevenue

The estimated revenue caused directly by the campaign.

Formula:Revenue from test group – revenue from control group = iRevenue

Incremental Return On Ad Spend (iROAS)
incremental-return-on-ad-spend-iroas

A KPI used in calculating how cost-efficient a campaign is. This is used to evaluate the relationship between incremental revenue and the amount of money spent on the campaign. The figure is typically represented in percentage.

Formula:
Percentage: [IRevenue ÷ ad spend] × 100 = IROAS%
Ratio: IRevenue ÷ ad spend = IROAS

Incremental Cost Per Action (iCPA)
incremental-cost-per-action-icpa

A KPI used to evaluate the cost of incremental conversions.

Formula:Ad spend ÷ [test group actions – control group actions] = iCPA

Incremental Conversions
incremental-conversions

The estimated amount of conversions caused directly by the campaign.

Formula:
Test group conversions – control group conversions (scaled) = Incremental conversions

In-app Event
in-app-event

Actions made by a user within the app, such as log-in, registration, completion of onboarding, or purchases. These events can be tracked with the help of an MMP.

Impression
impression

The deployment of the ad to the ad placement. An impression might not necessarily mean that the ad has been viewed.

Identifier for advertisers (IDFA)
identifier-for-advertisers-idfa

A unique random device identifier Apple generates and assigns to every iOS device. Advertisers can use this to track user activity across apps, show them personalized ads, and attribute ad interactions.

Ghost Ads
ghost-ads

A testing methodology that shows devices in the control group an ad ran by another advertiser on the platform, therefore removing any additional cost for clicks and impressions. The control group behavior is then marked with a ‘ghost impression’, which gives the information on which control group users would have been exposed.

further reading
General Data Protection Regulation (GDPR)
general-data-protection-regulation-gdpr

A regulation under the EU (European Union) law on data protection and privacy within the EU and the EEA (European Economic Area), that grants users control over how their data is stored and used by organizations. To comply with GDPR, programmatic sellers must clearly communicate to users how their data will be stored and used. When a user gives consent to an organization to process their data, it enables targeted advertising.

Exposure Rate
exposure-rate

The percentage of devices within a test group that received at least one ad impression, versus the total number of devices within the test group targeted within a campaign during an uplift test. For example, if 900 out of 1,000 users are shown an ad, the exposure rate is 90%.

See also: Uplift Test

Deterministic Attribution
deterministic-attribution

Refer to: Attribution Methodology

Deep link
deep-link

A link that sends users directly to a specific in-app location, instead of the app marketplace. Deep links bypass the steps needed to go through to reach a conversion point, bringing the user directly to where they can perform the intended action e.g. completing a purchase, buying coins, placing an order.

Test Group
test-group

Within the sphere of app marketing, this refers to the group of devices that may be shown ads from a specific campaign in the test. The actions on these devices are then compared to the actions on the devices in the control group.

Compare with: Control Group

further reading
Control Group
control-group

Within the sphere of app marketing, this refers to the group of devices within the target audience that are not shown ads from a specific campaign in the test. The actions on these devices are then compared to the actions on the devices in the test group.

Compare with: Test Group

further reading
Contextual targeting
contextual-targeting

A type of targeting that works with contextual signals only, such as location data (country, city, postal code), language setting, mobile operating system, device model, as well as publisher information.

California Consumer Privacy Act (CCPA)
california-consumer-privacy-act-ccpa

A bill that enhances privacy rights and consumer protection for residents of California, United States. The CCPA took effect on January 1, 2020.

The CCPA provides these rights to consumers:

- Know what personal data is being collected about them.
- Know whether their personal data is sold or disclosed, and to whom.
- Say no to the sale of personal data.
- Access their personal data.
- Request a business to delete any personal information that was collected from that consumer.
- Equal service and price, even if they exercise their privacy rights.

Attribution Window
attribution-window

A specific time frame that is taken into consideration when determining the source of a user’s action.

Attribution Provider (AP)
attribution-provider-ap

A role played by an MMP to credit the in-app activity of users to the correct media sources.

Attribution Methodology
attribution-methodology

Refers to the process of identifying which conversions belong to which preceding click or impression. Common attribution methodologies include:

  • Click-Through Attribution - Determines the source of a conversion based on the user’s click activity.

  • View-Through Attribution - Determines the source of a conversion based on the ad impression delivered to the user.

  • Deterministic Attribution - A model that establishes the origin of a user’s conversion from a specific click or impression, based on unique device IDs.

  • Probabilistic Attribution - A model that establishes the likelihood of a user’s conversion originating from a specific click or impression, based on the data logged on both occasions, such as device language, timezone, IP address, and OS version.

  • Last-Touch Attribution - A model that establishes a match between the action taken by a user (e.g. app open, purchase) and its corresponding ad click or impression. When a user converts from an ad, the DSP that delivered the respective ad is given full credit for that conversion event.

  • Multi-Touch Attribution - Also known as multi-channel attribution. A model determines the value of every touchpoint on the way to a conversion. Rather than giving full credit to one ad, multi-touch attribution divides the credit among all advertising channels that the user has interacted with, leading to the conversion.
Attribution
attribution

A method of identifying the touchpoints a user has encountered within a specified period before making a conversion.

App Tracking Transparency (ATT)
app-tracking-transparency-att

The privacy framework from Apple that, among other things, manages the process of obtaining user consent before accessing their Identifier for Advertiser (IDFA).

App Monetization
app-monetization

The strategy a publisher employs to earn money from their app. This can be done through in-app advertisements, paid membership, and charging for premium features or an ad-free experience, among others. For example, some gaming apps are free to download and play, but users may need to pay in order to progress to the next level quickly.

Android Advertising identifier (AAID)
android-advertising-identifier-aaid

Also known as Google Advertising Identifier. A unique device identifier that Android generates and assigns to every device. Advertisers can use this to track user activity across apps, show them personalized ads, and attribute ad interactions.

Advertisers
advertisers

The advertiser is a person or legal entity focusing on generating sales and leads through serving ads that convey the right message to the right audience at the right time.

In mobile advertising, the advertiser is on the client-side and is the one interested in promoting an app.

Causal Impact Analysis
causal-impact-analysis

A measurement framework developed by Google that works without device IDs. It measures the incremental uplift of one or more conversion events, removing the influence of other campaigns and organic conversions. Used to assess the effect of ID-less campaigns.

Similar to measuring the effect TV ads have, the principle is based on running campaigns on identifiable sub-markets (test group), while leaving other sub-markets unexposed (control group).

Ghost Bids
ghost-bids

An incrementality testing methodology based on Ghost Ads, adapted for retargeting campaigns. The difference is that it removes all devices that are not seen on ad exchanges, or that would not be bid on, from both test and control groups, to reduce noise. A bid is placed as usual for the test group, while the control group is tracked with ‘ghost bids’ (bids that could have been placed, but weren’t in the end).

Return on Advertising Spend (ROAS)
return-on-advertising-spend-roas

A KPI that measures the relationship between the revenue generated by specific advertising efforts and the money spent on them.

Formula

Percentage: [Revenue ÷ ad spend] × 100 = ROAS%

Ratio: Revenue ÷ ad spend = ROAS

See also: Incremental Return On Ad Spend

Supply-Side Platform (SSP)
supply-side-platform-ssp

A company that works with publishers to sell ad inventory across ad networks.

Demand-Side Platform (DSP)
demand-side-platform-dsp

A company that works with advertisers to purchase ad inventory across ad networks. Their platforms are built to identify a desired ad space and place bids on it.

Compare with: Supply-Side Platform

Open RTB
open-rtb

A digital marketplace where ad inventory from multiple publishers are available for advertisers to bid on in real time.

See also: Real-Time Bidding

Self-Attributing Network
self-attributing-network

An ad network like Meta, Snap, and Twitter, that attributes its traffic internally, without the involvement of third-party MMPs.

Variable Bidding
variable-bidding

The dynamic adjustment of bid prices based on a user's in-app behavioral patterns, contextual information, time of day, and ad placement performance.

Dynamic Product Ad (DPA)
dynamic-product-ad-dpa

Also known as a dynamic ad. It is dynamically assembled based on the user’s behavior and information sourced from a feed. This type of ad delivers a tailored experience for individual users.

Real-Time Audience Segmentation
real-time-audience-segmentation

The division of an audience into distinct segments based on real-time events, thus enabling targeted advertising and alignment with a user's behavioral patterns and preferences.

User Acquisition (UA)
user-acquisition-ua

A mobile marketing effort used to attract new users to an app. Paid UA may refer to ads shown in mobile ad networks or social media channels, while non-paid UA involves app store optimization and promotion on the advertiser’s own channels.

Programmatic Advertising
programmatic-advertising

The automated process of buying and selling advertising space through digital platforms.

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